General Terms & Conditions
These terms and conditions apply to the use of the dbt99 platform (https://dbt99.vu) and all related services. By creating an account on dbt99 or using the platform, you are considered to have fully accepted these terms.
Dbt99 is licensed and operated under international gaming authority regulations. We comply with all applicable laws and regulations. While these terms are also provided in Bengali, the English version shall prevail for legal interpretation.
If you disagree with any part of these terms and conditions, please refrain from using dbt99. For any questions, contact our support team.
Account Registration & Eligibility
To open an account on dbt99, the following conditions must be met:
- The applicant must be at least 18 years of age at the time of account registration.
- Each individual may register only one account. Creating multiple accounts is a punishable offence.
- All information provided at registration must be complete, truthful, and accurate.
- It is the user's responsibility to keep their account password secure. Sharing login credentials with others is strictly prohibited.
- Dbt99 may request a copy of your government-issued ID at any time for identity verification.
KYC Verification
KYC identity verification must be completed before making a withdrawal on dbt99. Verification can be done using a national ID, passport, or driving license. Withdrawals may be held until verification is complete.
Accounts opened with false information may be suspended and all associated balances forfeited.
Deposit & Withdrawal Policy
Deposit
Deposits on dbt99 can be made via mobile banking, bank transfer, or electronic wallets. The minimum deposit amount is displayed on the platform. Funds from third-party accounts or unknown sources will not be accepted.
Withdrawal
- Withdrawals can only be processed using the same method used for the original deposit.
- Standard withdrawals are processed within 1–24 hours.
- Daily withdrawal limits are determined by your VIP tier.
- Withdrawals above a certain amount may be delayed if KYC verification has not been completed.
- Dbt99 may place a hold on payments for investigation in cases of suspicious transactions.
All transactions are processed in accordance with dbt99's Anti-Money Laundering (AML) policy, for the protection of all players.
Bonus & Promotion Terms
Dbt99 offers a variety of bonuses and promotions, each subject to specific terms and conditions.
General Bonus Rules
- All bonuses carry a wagering requirement, which may range from 20 to 40 times the bonus amount.
- The maximum bet allowed using bonus balance is stated separately for each bonus.
- Each bonus can only be used once. Claiming the same promotion more than once is not permitted.
- The welcome bonus is available to new members only and applies to the first deposit.
- Bonuses have an expiry date — if wagering requirements are not met within the specified time, the bonus will be forfeited.
Free Bets & Free Spins
Wagering requirements may apply to winnings from free bets and free spins. Free spins may be restricted to specific games.
Always read the specific terms of a bonus before claiming it. dbt99 reserves the right to void bonuses and associated winnings in cases of bonus abuse.
Sports Betting Rules
The dbt99 Sports Betting section lets you place bets on cricket, football, tennis, and more. The following rules apply to all bets.
Bet Acceptance
- All bets are considered accepted only after confirmation by dbt99's servers.
- Bets that fail to complete due to internet connectivity issues will be considered void.
- Dbt99 reserves the right to void bets placed on incorrect odds or due to a technical error.
Match Cancellations & Postponements
- If a match is cancelled, stakes are generally refunded.
- Bets may be voided if a match is postponed for more than 48 hours.
- Separate cancellation rules apply for live betting matches.
Accumulator Bet
In an accumulator bet, losing any single selection results in the entire bet being lost. However, if an event is cancelled, it is counted as odds of 1.
Casino Game Rules
The dbt99 casino section features slots, table games, Live Casino, and crash games — all powered by software from internationally licensed providers.
- All game outcomes are determined by an RNG (Random Number Generator) — fully random and verifiable.
- The minimum and maximum bet limits for each game are displayed within the game.
- If a game is interrupted due to a technical error, the bet for that round will be refunded.
- The game provider's own rules also apply, particularly in the case of live games.
RTP (Return to Player) in casino games reflects a long-term average — short-term results may vary. Please bet responsibly.
Prohibited Activities
The following activities are strictly prohibited on dbt99 and may result in penalties:
- Creating multiple accounts or using another person's account.
- Placing bets or playing games using bots, scripts, or automated software.
- Exploiting system bugs or glitches to gain an unfair advantage.
- Attempting to exploit bonus loopholes to extract funds.
- Providing false account information or concealing your identity.
- Using the platform for money laundering or processing illegal funds.
- Harassing or defrauding other users.
For any of the above activities, dbt99 reserves the right to permanently close the account and forfeit all balances. Law enforcement authorities may also be notified if necessary.
Responsible Gaming Policy
Dbt99 places responsible gaming at the top of its priorities. We believe gaming should be a form of entertainment, not a source of income.
Player Protection Tools
- Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
- Loss Limit: Betting will be automatically suspended once losses exceed a set amount.
- Cooling-Off Period: Take a break from gaming for a specified period.
- Self-Exclusion: Temporarily or permanently close your account.
- Reality Check: Check your session time at regular intervals.
To learn more about responsible gaming, please visit our Responsible Gaming View page.
Privacy & Data Protection
Dbt99 protects your personal information with the strictest confidentiality. We use SSL encryption, and your personal data is never shared with unauthorized third parties.
The information we collect is used solely to provide services, ensure security, and meet legal obligations. For more details, please see our Privacy Policy View page.
Account Termination
Users may close their account at any time. Any remaining balance may be withdrawn before closure, provided all conditions are met.
Dbt99 reserves the right to close an account for any of the following reasons:
- Evidence of terms violation or fraudulent activity.
- Providing false identity or information.
- Engaging in prohibited activities.
- Requesting self-exclusion or Responsible Gaming measures yourself.
If an account is closed due to a terms violation, the balance may not be refunded. For voluntary closures, please withdraw your balance beforehand.
Dispute Resolution
If you have a dispute or complaint, please contact our support team first. We typically provide an initial response within 48 hours.
Dispute Process
- Submit a detailed complaint via support email or Live Chat.
- The dbt99 compliance team will investigate and provide a decision within 7 business days.
- If you are not satisfied with the decision, you may appeal to the licensing authority.
In all disputes, the final decision of dbt99's licensing authority shall be considered binding.
Terms & Conditions Update Policy
Dbt99 reserves the right to update these terms and conditions at any time. For significant changes, a notice will be sent to your registered email or account.
Continued use of the platform after any changes takes effect constitutes your acceptance of the updated terms. The effective date of changes will be displayed at the top of this page.
The latest version of these terms and conditions is always available on this page. Check back regularly to stay up to date.