Healthy Gaming Culture

At dbt99 Responsible Gaming — Keep it fun, respect your limits

Gaming is for entertainment — that is the core principle at dbt99. We want you to enjoy it in a healthy way, which is why our platform offers multiple safeguarding tools.

Policy Updated: January 2026

Important Notice: Online gaming is entertainment — not a guaranteed source of income. If you feel gaming is affecting your life, please seek help today. dbt99 is always here for you.

Responsible Gaming — Our Promise

Dbt99 is more than a betting platform — we care about your long-term well-being.

Deposit Limit

Set your own daily, weekly, or monthly maximum deposit in BDT. Once set, it takes effect immediately.

Loss Limit

Betting stops automatically once you hit a set loss limit. Keeps your budget protected.

Session Time Limit

Set a time limit for your gaming sessions in advance. The system will notify you when your time is up.

Cooling-Off Period

Take a gaming break from 24 hours up to 30 days. Your account stays locked for the duration.

Self-Exclusion

Exclude yourself for 3 months, 6 months, or permanently. Do not hesitate to make this decision if you feel you need to.

Reality Check

Pop-up notices appear at regular intervals to remind you how long you have been playing.

What Is Responsible Gaming and Why Does It Matter?

Responsible Gaming means playing mindfully — enjoying entertainment while staying in control of your time, money, and mental well-being. dbt99 believes gaming should be a source of fun, not stress or problems.

Online gaming is growing fast in Bangladesh. Many people start out just looking for entertainment, but over time it can become a habit. When it gets out of hand, it can affect your family, work, and finances. That's why dbt99 wants responsible gaming to be more than a rulebook — it should be a culture.

Signs of Healthy Gaming Habits

If the following apply to you, you are gaming in a healthy way:

  • You set a budget before gaming and stick to it.
  • You don't chase losses by putting in more money after a losing streak.
  • You haven't stopped spending time with family and friends.
  • You are not skipping sleep, meals, or work to play.
  • Gaming is not negatively affecting your mood.

Warning Signs You May Be Heading Toward a Problem

If any of the following apply to you, stop and seek help:

  • You are spending beyond your budget and taking on debt.
  • You are hiding your gaming from family.
  • You keep coming back to chase your losses.
  • You cannot stop gaming, even when you want to.
  • You are gaming to cope with stress or depression.

If you notice any of these signs, contact dbt99 support immediately or use self-exclusion. Asking for help is not a weakness — it takes courage.

How to Set Limits on dbt99

Using dbt99's Responsible Gaming tools is straightforward. Log in to your account, go to the Settings menu, and select the "Responsible Gaming" option. All your limits are managed in one place. Reducing a limit takes effect immediately. Increasing a limit requires a 24-hour cooling period — this is intentional, to prevent impulsive decisions.

Once Self-Exclusion is activated, you will no longer be able to log in to dbt99. Any attempt to open a new account using the same email or phone number will also be blocked. The exclusion cannot be lifted before the set period ends.

Dbt99's Responsible Gaming tools are completely free and available at any time. No reason required.

Protection Tools How It Works

Deposit Limit

Takes effect immediately. Increasing a limit requires a 24-hour wait — for your safety.

Cooling-Off Period

1 day to 30 days. No financial transactions can be made while the cooling-off is active.

Self-Exclusion

3 months, 6 months, 1 year, or permanent. Cannot be lifted before the period ends.

Reality Check

A pop-up appears after 30, 60, or 90 minutes — showing your session time and amount spent.

How to Access
1
Log In

Log In to Your Account

2
Settings

Go to Profile Menu

3
RG Options

Choose Responsible Gaming

4
Set Limits

Set Your Own Limits

Check Yourself — Is There a Problem?

Answer these questions honestly. If you answer "Yes" to more than 3, pause and seek help.

Ask Yourself

Answer honestly — no one is watching.

1

Have you ever spent more BDT on gaming than you originally planned?

2

Do you keep adding more money after a loss, telling yourself you'll win it back this time?

3

Have you ever hidden your gaming from family or friends?

4

Have you ever let gaming affect your work or studies?

5

Have you borrowed money to fund your gaming?

6

Are you gaming to escape stress or loneliness?

If you answered "Yes" to 3 or more questions — contact dbt99 Support or activate Self-Exclusion.

Warning Signs — Knowing When to Stop

If you notice these signs, take a break from gaming.

If These Signs Apply to You, Seek Help

You lie awake night after night, unable to stop thinking about the game.

You've been irritable or short-tempered with family.

You have tried to stop gaming but were unable to.

You are not chasing losses with "just one more" session.

You feel restless or irritable when not gaming.

Your monthly expenses have been eaten up by gaming.

dbt99 Support Services

Reach us via live chat or email:

Our team is available 24/7, ready to help — no judgment, no questions asked.

Dbt99's A Commitment to Responsibility

We don't just provide tools — we build a culture of healthy gaming.

Dbt99 believes that being a responsible gaming platform goes beyond compliance — it is an ethical commitment. Every player matters to us, and their well-being matters more than their winnings.

Our tech team regularly monitors user gaming patterns. If unusual behavior is detected — such as playing for many hours late at night or making repeated deposits after losses — our system automatically sends an alert and the support team follows up.

Dbt99 informs every new member about our Responsible Gaming tools. We also remind players of their gaming limits in our promotional communications. We never encourage anyone to bet beyond their means.

Our Commitment How We Implement It
Age Verification Age verification and KYC are mandatory at registration.
Problem Identification Automated pattern analysis and support outreach.
Limit Tools Deposit, loss, session, and reality check tools are always available.
Exclusion Effectiveness New accounts are also blocked during the exclusion period.
Staff Training All support staff are trained in responsible gaming.
Useful Links
18+

Dbt99 is strictly for adults aged 18 and above. Gaming by minors is strictly prohibited.

Responsible Gaming Questions About

Answers to the most frequently asked questions.

No. Your account balance remains safe during self-exclusion. Once the exclusion period ends, you can log in and withdraw your balance. However, no gaming or new deposits are permitted during the exclusion period.

Yes. Lowering a deposit limit takes effect immediately. However, increasing a limit requires a 24-hour cooling period. This is intentional — to prevent impulsive decisions.

During a cooling-off period, you can still log in but cannot play or make deposits. Self-exclusion, however, blocks login entirely. The two features are separate and can be chosen based on your needs.

Yes. If a family member is struggling with a gaming problem, relatives can contact dbt99 Support. Our team will assess the situation and take the necessary steps — with full confidentiality.

Completely free. There is no charge to use any responsible gaming tool — Deposit Limit, Loss Limit, Cooling-Off, Self-Exclusion, or Reality Check. All of these are available to every dbt99 member, at any time.
Play for Fun, Play Safe

Join dbt99 — Responsibly

Enjoy yourself in a completely safe environment — on your own budget, within your own limits.

Free Limit Tools 24/7 Support Immediate Exclusion Your Control
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